Mahers Coffee Terms & Conditions

coffee beans has the right to not complete any order providing money has not been exchanged or a full refund given.  An order placed and giving card details on our server means that this consumer is in contract to complete the sale unless we decide otherwise. reserves the right to refuse an order if we feel it has not been carried out in the correct way or where any deception may have taken place.

No contract will exist between you and for any products unless have received and accepts your order by email confirming that your order has been dispatched.  The acceptance will be assumed complete and will be deemed to have been effectively communicated to you when send the email to you (whether or not you receive that email@) items cannot be bought for resale without permission.  Refund Policy
If any goods are faulty, as long as they are returned within a reasonable time, a full refund will be given, under the Sales of Goods and Supply of Services Act 1980 (as amended), Consumers will be given a full refund within 30 days of their cancellation if they wish to cancel the order.

Payment Methods accept payment by Paypal only.  All our transactions are processed through a secure encrypted server.

Anticipate delivery within 28 days.  Most items will be dispatched within 24 hours and you should receive them within 48 – 72 hours.

If there are any issues regarding delivery of your products i.e. weight etc, we will contact you and arrange delivery through an alternative method that is suitable for you.  If we can’t deliver, you will be given a full refund.

Cancellation Rights:
The consumer (you) have the right to cancel your order (by the distance selling regulations) at any time without giving any reason.  This does not include beans that are ground to your specification.  The cancellation period is 7 days and begins from the moment the contract has concluded (the day after day the consumer receives goods).  You, the consumer can be asked to pay for the cost of returning the goods.  Items must be returned in the condition they were sent and be unopened.   These terms to not apply to Roasted Coffee.

Handling Complaints:
We will acknowledge complaints within 5 working days and will advise consumer on how long we think it will take to resolve the issue.  The consumer will be informed at every stage through the process.

coffee beans